Where can I find a services centre?
See our Locations & Hours of Operation page for our three YMCA WorkBC Employment Services Centres and all centres across BC.
What services do we offer?
WorkBC Employment Services Centres offer integrated services and supports that are responsive, inclusive and accessible. Services include:
- Job search resources
- Personal employment planning
- Resume writing assistance
Does it cost anything?
There are no costs to clients.
Who is eligible?
All unemployed British Columbians who are eligible to work in B.C. can access services. Each WorkBC Employment Services Centre will ensure that everyone—including immigrants, youth, Aboriginal people, Francophones, persons with disabilities and people living in rural and remote areas—has access to the same supports and services no matter where they live in the province, so they can get back to work quickly.
What do Employment Advisors do?
Employment Advisors are skilled career and job search professionals with experience and education in the field. They provide one-to-one appointments and follow up support in the areas of career exploration, skill enhancement, job search and maintenance. They can also do referrals to workshops, community programs and skill assessments (depending on circumstances, individual needs and employment goals).
Who can meet with an Employment Advisor?
Anyone who is unemployed or under employed (working less than 20 hours a week), legally eligible to work in British Columbia, and 16 years of age and older and not in school full-time.
How long is my first appointment?
First time appointments are 90 minutes long.
What should I bring with me?
A copy of your resume, cover letter(s), reference letters, certificates… the more information the better! You will be required to show photo ID and have your Social Insurance Number (SIN) available. If you have been on Employment Insurance (EI) recently, your Employment Advisor may ask for verification.
Can I bring a friend/support person with me to my appointment?
You are welcome to bring a support person into the appointment with you if you choose; however, we remind you that one-to-one appointments are intended to be confidential so please ensure if you do bring anyone that you will be comfortable discussing your situation with your support person present.
What’s the Decision Review Process?
In the unlikely event that a Client is refused or denied a service based on a decision made by YMCA of Okanagan or one of its Service Delivery Partners for reasons other than Ministry policy, legislation, Client eligibility or budget availability, and the Client believes that the denial is not justified, YMCA of Okanagan will offer the Client an opportunity to have their decision reviewed.